Accelerating
intelligence.Making work
matter.
intelligence.Making work
matter.
We help complex organisations build intelligence that scales, with practical solutions, systems and ways of working that enable teams to move fast with AI.
AI has shifted the economics of business value.
Big businesses have invested significantly in AI experimentation over the past two years, but ownership is fragmented and measurable value is elusive.
AI is already in use and demand for exploring new AI opportunities is increasing without the capacity to meet it.
The potential is there, but organisations are balancing the need to manage AI responsibly without sacrificing innovation and realising the technology's true potential.
Our offering.
We help organisations focus their AI investment on what will actually deliver value. Rapid development using proven solutions and delivery accelerators.
Our Solution Accelerators focus on applying AI to real business problems. We'll take your best use case ideas and navigate the complexity of your people, process and technology to deliver scalable solutions, quickly.
Think big, start small, scale fast.
Identify high‑return AI use cases.
We focus on practical use cases unlocked by the new economics of AI, where reduced build cost and increased capability create material ROI.
Design around real work.
We work with teams to extract how they actually do work and translate that operational knowledge into AI solutions. We'll design the future state in a way that builds repeatable patterns that align to existing architectural and AI governance requirements.
Build systems that scale.
We'll assemble an elite squad, underpinned by our accelerated delivery framework and library of 150+ AI and automation components to rapidly deliver AI solutions into any IT environment.
Accelerating
intelligence.
Across industries, we help teams move faster, think clearer, and focus their energy on higher-value work, even in the most complex environments.
Scaling enterprise-wide AI capability
"Insurgence has moved us from AI strategy to operational delivery. We're now reusing patterns across functions instead of starting from scratch each time."
Legacy systems, outdated knowledge and manual, time-consuming processes across corporate functions were driving cost, slowing decisions, and requiring increased headcount proportional to revenue growth.
Enterprise-wide AI adoption with strategic use case development across HR, finance, store operations and customer service, delivering measurable productivity gains, reusable automation patterns, and a workforce confident using AI at scale.
Building the future of assessment generation
"What used to take our team days now takes hours, and the quality is more consistent."
Assessment development and compliance monitoring was slow, inconsistent, and struggling to keep pace with regulatory change and growing course demand.
AI automation reduced assessment development time by 60–70%, cut compliance verification time by up to 80%, enabling scalable, audit-ready delivery of hundreds of units per year.
Rapidly deploying AI across Pre-Contracts
"We can pursue more opportunities without constantly adding headcount. And because it's embedded in our systems, our people actually use it."
High volumes of repetitive Finance, HR and Customer Service inquiries were overwhelming high-value resources, driving burnout and limiting focus on complex, high-value work.
Automated 15–20% of inbound traffic through rapid, six-week development cycles, reducing response times, workload and freeing advisors to focus on strategic work that improves customer experiences.
Reimagining Enterprise Service Management
"We've created space for HR Advisory to be more proactive, improving the experience for our team, managers and employees."
High volumes of repetitive Finance, HR and Customer Service inquiries were overwhelming high-value resources, driving burnout and limiting focus on complex, high-value work.
Automated 15–20% of inbound traffic through rapid, six-week development cycles, reducing response times, workload and freeing advisors to focus on strategic work that improves customer experiences.
Scaling enterprise-wide AI capability
"Insurgence has moved us from AI strategy to operational delivery. We're now reusing patterns across functions instead of starting from scratch each time."
Legacy systems, outdated knowledge and manual, time-consuming processes across corporate functions were driving cost, slowing decisions, and requiring increased headcount proportional to revenue growth.
Enterprise-wide AI adoption with strategic use case development across HR, finance, store operations and customer service, delivering measurable productivity gains, reusable automation patterns, and a workforce confident using AI at scale.
Building the future of assessment generation
"What used to take our team days now takes hours, and the quality is more consistent."
Assessment development and compliance monitoring was slow, inconsistent, and struggling to keep pace with regulatory change and growing course demand.
AI automation reduced assessment development time by 60–70%, cut compliance verification time by up to 80%, enabling scalable, audit-ready delivery of hundreds of units per year.
Rapidly deploying AI across Pre-Contracts
"We can pursue more opportunities without constantly adding headcount. And because it's embedded in our systems, our people actually use it."
High volumes of repetitive Finance, HR and Customer Service inquiries were overwhelming high-value resources, driving burnout and limiting focus on complex, high-value work.
Automated 15–20% of inbound traffic through rapid, six-week development cycles, reducing response times, workload and freeing advisors to focus on strategic work that improves customer experiences.
Reimagining Enterprise Service Management
"We've created space for HR Advisory to be more proactive, improving the experience for our team, managers and employees."
High volumes of repetitive Finance, HR and Customer Service inquiries were overwhelming high-value resources, driving burnout and limiting focus on complex, high-value work.
Automated 15–20% of inbound traffic through rapid, six-week development cycles, reducing response times, workload and freeing advisors to focus on strategic work that improves customer experiences.
Scaling enterprise-wide AI capability
"Insurgence has moved us from AI strategy to operational delivery. We're now reusing patterns across functions instead of starting from scratch each time."
Legacy systems, outdated knowledge and manual, time-consuming processes across corporate functions were driving cost, slowing decisions, and requiring increased headcount proportional to revenue growth.
Enterprise-wide AI adoption with strategic use case development across HR, finance, store operations and customer service, delivering measurable productivity gains, reusable automation patterns, and a workforce confident using AI at scale.
Building the future of assessment generation
"What used to take our team days now takes hours, and the quality is more consistent."
Assessment development and compliance monitoring was slow, inconsistent, and struggling to keep pace with regulatory change and growing course demand.
AI automation reduced assessment development time by 60–70%, cut compliance verification time by up to 80%, enabling scalable, audit-ready delivery of hundreds of units per year.
Rapidly deploying AI across Pre-Contracts
"We can pursue more opportunities without constantly adding headcount. And because it's embedded in our systems, our people actually use it."
High volumes of repetitive Finance, HR and Customer Service inquiries were overwhelming high-value resources, driving burnout and limiting focus on complex, high-value work.
Automated 15–20% of inbound traffic through rapid, six-week development cycles, reducing response times, workload and freeing advisors to focus on strategic work that improves customer experiences.
Reimagining Enterprise Service Management
"We've created space for HR Advisory to be more proactive, improving the experience for our team, managers and employees."
High volumes of repetitive Finance, HR and Customer Service inquiries were overwhelming high-value resources, driving burnout and limiting focus on complex, high-value work.
Automated 15–20% of inbound traffic through rapid, six-week development cycles, reducing response times, workload and freeing advisors to focus on strategic work that improves customer experiences.
Built by humans,
responsibly.
We're a team of engineers, product leaders, and AI specialists who believe technology should make work better, not more complicated.
We build secure, practical systems, enablement programs and strategies designed for real organisations.
Matteo Castiello
Managing Director
A big picture thinker and team hustler, turning bold ideas into reality.
Scott Meads
Chief Technology Officer
Making hard things look easy.
Ben Sutherland
Principal AI Engineer
Coding intelligence, one algorithm at a time.
Eliah Castiello
Principal Consultant - AI Strategy and Governance
AI strategist, ethics advocate, and problem solver-in-chief.
Allie Gismatullina
AI Solution Manager
Connecting solutions, teams, and strategy seamlessly.
Kate Jenkinson
Head of Communications and Enablement
Storyteller, translator, and cheerleader for all things AI.
Ready to make AI work where it matters?
Our customers don't just get solutions: They get confidence, momentum, and a practical way forward.